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Store Policies The reason Black River Diamond couples become customers for life Black River Diamond Company Medford, WI Store Policies The reason Black River Diamond couples become customers for life Black River Diamond Company Medford, WI

Store Policies

The reason Black River Diamond couples become customers for life

Referral Program

Refer a friend & both receive $250 store credit to spend!

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Black River Diamond Company Medford, WI

Rewards Program 

All purchases made at Black River Diamond Company earn 5% back in rewards. 

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Black River Diamond Company Medford, WI

True Love GUARANTEE 

If she’s not 100% satisfied with the ring you chose for her, bring it back to Black River Diamond Company & we'll give you the money back to exchange it for something she loves more!

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Black River Diamond Company Medford, WI

Trade Up policy 

 If you’re looking to upgrade your diamond, and it was purchased from us, trade up with us! We’ll buy back your current diamond for the price it was purchased for, and give you that money to invest in a more beautiful diamond. 

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Black River Diamond Company Medford, WI

Lifetime warrary 

Black River Diamond Company is part of the Preferred Jewelers International’s Lifetime Warranty Program.  Learn what that means for you!

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Black River Diamond Company Medford, WI

custom jewelry policy 

All custom jewelry is non-refundable and requires a 30% deposit before the work begins.

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Black River Diamond Company Medford, WI

Layaway policy 

We offer three-month layaways. Merchandise can be held with a deposit of 25% of the purchase price. An additional 25% is due each month, at which time the item can be picked up.

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Black River Diamond Company Medford, WI

exchange policy 

Returns/exchanges may be made for store credit within 14 days of purchase. The item in question must be unworn, in good condition, and without need of repair.

Special orders and altered items are non-returnable and/or subject to restocking fees.

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Black River Diamond Company Medford, WI

shipping information

Learn about our shipping options at the link below

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Black River Diamond Company Medford, WI